Frequently Asked Questions

What can I bring to the Glen Helen Amphitheater?

For your safety and comfort, there are restrictions on what you can bring into the venue. Typically, bags must be clear, and items like backpacks, large umbrellas, and coolers are not allowed. However, you can bring small personal items such as a small purse, sunscreen, blankets, and low-back chairs (for lawn seating). 

You can find a full list of prohibited items, rules, and regulations on the venue’s website.

Is there seating at the Glen Helen Amphitheater?

Yes, the amphitheater offers several types of seating. When purchasing your ticket for your performance, concert, or festival you will be offered reserved seating in the lower and upper bowl areas, lawn seating, VIP seating, and accessible seating.

Available seating areas may differ depending on the show, so do check the website before your visit. 

Is there food and drink available at the amphitheater?

Yes, the Glen Helen Amphitheater has a variety of food and beverage options available on-site, ranging from snacks and concessions to full meals like burgers, pizza, and Mexican food. There are also several beer stands and other alcoholic beverage stands throughout the venue, offering local and domestic beers, wine, and spirits.

For those with dietary restrictions, you can usually find options such as vegetarian, vegan, and gluten-free foods at certain stands. Prices for food and drinks can be a bit higher than typical, so you might want to plan accordingly.

Can I bring my own food or drinks?

Outside food, drinks, and alcoholic beverages are typically not allowed inside the venue, except for special dietary needs (such as baby food or medically necessary items). However, you can bring empty factory-sealed plastic bottles and refill them at water stations inside. For those with specific needs, it’s always a clever idea to check the event’s specific guidelines for any exceptions.

What is the weather like at the Glen Helen Amphitheater?

Being an outdoor venue, weather conditions can vary depending on the time of year. During summer months, temperatures can soar, so be prepared for hot weather, especially during midday events. Bring sunscreen, a hat, and plenty of water. In the winter, temperatures can drop significantly in the evening, and it might rain, so layering up is a good idea.

Because it’s located near the mountains, weather conditions can also change unexpectedly, so it’s important to check the forecast before heading to the amphitheater.

What should I do if I lose my ticket or forget my ID?

If you lose your ticket, contact the Glen Helen Amphitheater box office or the ticketing service where you purchased your ticket (for example Ticketmaster). They can help you with ticket re-issuance or guide how to proceed. If you forget your ID (especially for age-restricted events or VIP entry), the venue may deny entry, so make sure to bring valid identification with you.

Is there an age limit for attending events?

Age limits depend on the event. Some concerts and festivals are all-ages, while others may be restricted to those over 18 or 21, especially those involving alcohol. Always check the event’s specific rules and guidelines for age restrictions.

How do I get to the Glen Helen Amphitheater?

The venue is located at 2575 Glen Helen Parkway in San Bernardino, CA. It’s accessible via major highways such as Interstate 10 and Interstate 215. From Los Angeles, the amphitheater is about an hour’s drive (depending on traffic). If you’re using public transportation, you can take a bus to the nearby San Bernardino Transit Center and then arrange for a rideshare or taxi to the venue.